Post by breckjensen on Feb 5, 2018 4:46:47 GMT -5
Hello,
Self-service customer support is excellent at handling simple problems. This means that customers who have more complex problems reach out via different channels. Customer support agents can therefore invest more time and energy in helping the customers who have more advanced needs.Is this right information about Tech support videos? I have gone through many related sources and also searched on the internet but didn't get the right solution.
please help.
Any help will be appreciated.
Thank you.
Self-service customer support is excellent at handling simple problems. This means that customers who have more complex problems reach out via different channels. Customer support agents can therefore invest more time and energy in helping the customers who have more advanced needs.Is this right information about Tech support videos? I have gone through many related sources and also searched on the internet but didn't get the right solution.
please help.
Any help will be appreciated.
Thank you.